Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict - Jeremy Pollack

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Pollack, Jeremy: - Jeremy Pollack is a conflict resolution practitioner, researcher, writer, coach, trainer, and entrepreneur. He is the president of Pollack Peacebuilding Systems, a nationwide conflict resolution consulting firm, as well as a research fellow at Stanford University's Center for International Conflict and Negotiation. Learn more about Jeremy and his work at www.PollackPeacebuilding.com.